Common queries answered
Frequently asked Questions
We ship all orders within 1 business day using USPS.
USPS typically delivers packages between 2-5 working days. You will receive a tracking number once your item is shipped. Please check our shipping policy for more details
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. Please check our Refund policy for complete details
It is the responsibility of the buyer to make sure that the shipping address entered is correct before submitting an order. We start working on your order immediately, so we are unable to make any changes to an order after it has been placed. If the order has already been processed through our shipping department, we cannot retrieve it for an address change
You will receive an email with the tracking information as soon as the order has been processed. Please check our shipping policy for more details
There are three ways to get customer support.
- Fill in the form on this page
- Send us an email at support@makerusa.net
- Call us by phone on +1-209-673-2606
We start working on your order immediately if the order has already been processed through our shipping department, we cannot retrieve it for an address change.
Please contact as as soon as possible, we will assist if the order has not been processed for shipping.
We ship to addresses within USA only including Puerto Rico.
We aim to ship all items together. However occasionally we may ship items from different warehouses based on inventory levels.